Privacy Notice

Continuous Marketing Limited's Privacy Notice (Last Updated on the 21st of February 2022)

Continuous Marketing Limited — hereafter ”we”/”us”/”our” — is committed to protecting your privacy and being open and clear about how we use your personal data. Continuous Marketing Limited is the data controller of your personal data and is registered with the Information Commissioner's Office (ICO): ZB298095

This privacy notice is for our valued clients and visitors to our website and its purpose is to let you know how and why we use and process the personal data you entrust us with, how we keep it safe, who we share it with and to explain the legal rights you have in relation to your personal data.

We may update this privacy notice from time to time and when we do, we will post the changes on this page. If we make an important change that we need to tell you about, we’ll email you to let you know.

If you have any questions about this privacy notice, please contact us by email at: data.protection@continuous.marketing

You can also write to us at:

Continuous Marketing Limited

3 Prospect Place

Westhill

Aberdeenshire

AB32 6SY

Scotland

Our Commitment to You

We process your personal data in accordance with the overarching principles and requirements set out in the in the UK General Data Protection Regulation and the Data Protection Act 2018 ("Data Protection Law"). What this means is that we process your personal data in a way that is:

Lawful, fair and transparent;
Compatible with the purposes that we have told you about;
Adequate and necessary, we only use the data we need to use for the reason we told you;
Accurate and up to date;
Not excessive, we only keep your data for as long as we need it; and
Secure and protected.

How and Why Do We Collect Your Personal Data?

When you contact us via our website to make an enquiry, you may provide us with personal data, namely your contact information, in order that we can contact you to respond to your query. Our lawful basis for processing this data under data protection law is legitimate interest (for example, we have a legitimate business purpose for using this information to contact you to assist with your enquiry.

If you become a client of Continuous Marketing Limited, we will process personal data about you in order to deliver services to you. Our lawful basis for processing your personal data is contract, because it is necessary to fulfil our services agreement with you.

We may also use your personal data to contact you to let you know about services we offer. Where we use your information for the purpose of marketing our services to you we ensure that we do so on the basis of legitimate interest and you may unsubscribe from these communications. If you wish to object to your personal data being used for this purpose please contact us by email any time at: data.protection@continuous.marketing

We may process some technical data about you when you visit our website through the use of cookie technologies. Where we use non-essential cookies, we require your consent and you can manage your cookie preferences via the cookie management tool on our website. For more information please review our cookie policy.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

What Personal Data Do We Use?

We may process contact information including your name, email address, contact number, job title and place of work. We may also process technical data about your device, such as your IP address which may be obtained via cookies used by our website. We also process your financial information if you make an online payment to us.

Who Do We Share Your Data With?

We may share your personal data with third parties if we are required to do so to comply with the law or any regulatory requirements.

We employ a third-party technology company based outside the European Economic Area (EEA), who provide us with our customer relationship management solution. This company may have access to your personal information in the course of providing us with their services but your personal data is stored within the EEA. Where third parties process data on our behalf, they won’t use your personal information for their own purposes and we only permit them to use it in accordance with our instructions and the law. We have appropriate safeguards in place to protect personal data transferred outside the EEA.

How Do We Keep Your Data Safe?

We have put in place appropriate security measures to protect your personal information and prevent it from being lost, destroyed, damaged, used, altered or disclosed.

How Long Do We Keep Your Data For?

We will only keep your data for as long as we need to for the reason we have collected it. In certain circumstances, we may retain data if we have a legal or regulatory obligation to do so.

Your Legal Rights

You have a number of rights under data protection law in relation to your personal information and if you want to exercise any of these rights — we'll be happy to help — please contact us by email any time at: data.protection@continuous.marketing

These rights are as follows:

Right to Request Access to Your Personal Information: You can request a copy of the personal information we hold on you;
Right to Request Correction of Your Personal Information: If any personal information we hold on you is incorrect, you can request to have it corrected;
Right to Request Erasure of Your Personal Information: You can ask us to delete your personal information in certain circumstances;
Right to Object To Processing or Restrict Processing of Your Personal Information: You may object to our processing of your personal data in certain circumstances;
Right Not To Be Subject to a Decision Based on Automated Profiling: This includes profiling and automated decision making;
Right to Request the Transfer of Your Personal Information: To provide you, or a third party you have chosen, with your personal information; and
Right To Withdraw Consent: Where we process your data on the basis of consent, you can notify us that you want to withdraw consent any time.

If you have any data protection complaints, you may contact the ICO:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

England

Email: casework@ico.org.uk

Telephone: +44 (0)3031 231113

We’d like to try and help with any concerns you may have before you contact the ICO, so in the first instance please contact us by email any time at: data.protection@continuous.marketing